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Gyutronex

Galway, Ireland
Smart Investment Planning
Habit-Based Wealth Building
Portfolio Management Training
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Privacy Policy

We take your privacy seriously and are committed to protecting your personal data. This policy explains how Gyutronex collects, uses, and safeguards your information when you use our investment education services.

Effective Date: January 15, 2025

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What Information We Collect

When you interact with Gyutronex, we collect information that helps us provide better investment education services. This happens in several ways, and we want to be completely transparent about what we gather and why.

Personal Information

Name, email address, phone number, and postal address when you register for our learning programs or contact us for support.

Financial Background

Investment experience level, financial goals, and learning preferences to customise your educational journey with us.

Usage Data

Information about how you use our website, which pages you visit, and your interaction patterns with our educational content.

Communication Records

Records of your communications with our team, including emails, phone calls, and chat messages for quality and training purposes.

Important Note

We never collect or store actual financial account information, passwords, or sensitive payment data. Our focus is purely on educational content delivery and support.

How We Use Your Information

Your data helps us create a more personalised and effective learning experience. We use the information we collect for specific, legitimate business purposes that directly benefit your educational journey.

Educational Service Delivery

We use your personal information to provide access to our investment education programs, send course materials, track your progress, and ensure you receive the support you need. This includes customising content based on your experience level and learning preferences.

Communication and Support

Your contact information allows us to respond to inquiries, provide technical support, and send important updates about our services. We also use this data to follow up on your learning progress and offer additional resources that might help.

Service Improvement

Usage data helps us understand which educational materials are most effective and where students might be struggling. This insight allows us to continuously improve our content and delivery methods.

Legal Compliance

In some cases, we process data to meet our legal obligations under Irish and EU law, including maintaining records for regulatory purposes and ensuring compliance with consumer protection requirements.

When We Share Your Data

We don't sell your personal information to anyone. However, there are specific circumstances where we might share your data with trusted partners or third parties to provide our services effectively.

Service Providers

We work with carefully selected third-party service providers who help us deliver our educational programs. This includes email service providers, website hosting companies, and payment processors. These partners are contractually bound to protect your data and can only use it for the specific services they provide to us.

Legal Requirements

We may disclose your information if required by law, court order, or to protect the rights and safety of our users and company. This includes cooperating with law enforcement when legally obligated to do so.

Business Transfers

In the unlikely event that Gyutronex is sold or merged with another company, your personal information may be transferred as part of that transaction. You would be notified of any such change in ownership or control of your data.

Your Data Protection Rights

Under the General Data Protection Regulation (GDPR) and Irish data protection laws, you have several important rights regarding your personal data. We're committed to helping you exercise these rights easily and without unnecessary delays.

  • Right to Access

    You can request a copy of all personal data we hold about you. We'll provide this information in a clear, understandable format within one month of your request.

  • Right to Correction

    If any information we hold about you is inaccurate or incomplete, you can ask us to correct it. We'll update your records promptly and notify any third parties we've shared this data with.

  • Right to Deletion

    You can request that we delete your personal data in certain circumstances, such as when it's no longer necessary for the purpose it was collected or if you withdraw your consent.

  • Right to Data Portability

    You can request that we provide your data in a structured, commonly used format so you can transfer it to another service provider if you choose to do so.

  • Right to Object

    You can object to certain types of data processing, including direct marketing communications. We'll respect your preferences and stop processing your data for these purposes.

  • Right to Restrict Processing

    In some situations, you can ask us to temporarily stop processing your data while we address any concerns you might have about how we're handling it.

To exercise any of these rights, simply contact us using the information provided at the bottom of this page. We'll respond to your request within the timeframes required by law and won't charge you for reasonable requests.

How We Protect Your Data

Protecting your personal information is a top priority for us. We use industry-standard security measures and regularly review our practices to ensure your data remains safe from unauthorised access, alteration, or disclosure.

Technical Safeguards

Our website uses SSL encryption to protect data transmission between your browser and our servers. We store personal information on secure servers with restricted access and use firewalls to prevent unauthorised intrusion. All data is backed up regularly to secure, off-site locations.

Access Controls

Only authorised Gyutronex team members have access to personal data, and only when necessary to provide our services or respond to customer inquiries. All staff receive training on data protection principles and are bound by confidentiality agreements.

Regular Security Reviews

We conduct regular security assessments and update our protection measures as needed. This includes monitoring for potential vulnerabilities and staying current with best practices in data security.

Data Breach Protocol

In the unlikely event of a data breach, we'll notify affected users and relevant authorities within 72 hours as required by GDPR regulations. We'll also provide clear information about what happened and steps we're taking to address the situation.

How Long We Keep Your Data

We only retain your personal information for as long as necessary to provide our services and meet our legal obligations. Different types of data are kept for different periods based on their purpose and legal requirements.

Active User Data

While you're actively using our services, we retain your personal information to provide ongoing support and educational resources. This includes your profile information, learning progress, and communication history.

Inactive Accounts

If you haven't engaged with our services for two years, we'll reach out to confirm whether you want to keep your account active. If we don't hear from you within 60 days, we'll delete your personal information while retaining anonymised usage data for service improvement purposes.

Legal and Regulatory Requirements

Some information must be kept longer to comply with Irish and EU regulations. For example, we retain financial records and certain communication logs for up to seven years as required by business and tax law.

Deletion Process

When we delete your data, we use secure deletion methods that make the information unrecoverable. We also ensure that any third-party service providers delete or return your data according to our contractual agreements.

Questions About Your Privacy?

If you have questions about this privacy policy or how we handle your personal data, we're here to help. Our team responds to privacy inquiries promptly and will work with you to address any concerns.

Email Us
[email protected]
Call Us
+353 94 954 1314
Write to Us
Parkmore West Business Park
Parkmore, Co. Galway
H91 VY19, Ireland